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大数据时代的智慧景区管理与服务探讨
党安荣1, 张丹明2, 马琦伟2, 李 娟2
1.清华大学建筑学院,教授,博士生导师, danganrong@126.com;2.清华大学建筑学院,博士研究生
摘要:
大数据时代的到来使智慧景区的发 展既赢得机遇又面临挑战。本文旨在探讨智 慧景区如何在大数据背景下深化发展,首先从 “制定智慧景区发展规划、完善景区信息基 础设施、构建景区智慧应用体系”3个层面分 析“十二五”以来我国智慧景区的发展成就, 并从景区资源保护、业务管理和游客服务等3 个视角分析大数据、物联网、云计算背景下智 慧景区发展的困惑;然后论述智慧景区时空 大数据的内涵、类型与特点,明确景区时空大 数据包括2大类、10中类、30小类,具有多源 性、客观性、动态性、现势性和精细性等5个 突出特点;最后从景区资源保护的精明化、业 务管理的精细化、大众服务的精准化3个维 度,提出智慧景区发展的趋势。
关键词:  智慧景区  时空大数据  精明保护  精细管理  精准服务
DOI:10.13791/j.cnki.hsfwest.20160402
分类号:
基金项目:黄山风景区管理委员会安徽省院士工作站 资助项目
Study on Smart National Park Management and Service in the Big Data Era
DANG Anrong,ZHANG Danming,MA Qiwei,LI Juan
Abstract:
There are opportunities and challenges for the development of smart national parks with the coming of the big data era. The purpose of this paper is to discuss the future development trends of smart national parks in the new era. Firstly, the paper analyzes development achievements of smart national parks since the 12th Five-Year-Plan in three aspects, such as constituting the smart national park planning, improving the smart information infrastructure, and developing the smart application system. Meanwhile, the opportunities and challenges of the smart national park development with the new technology application of big data, internet of things, and cloud computing are discussed in three points of view, namely resources conservation, operational management, and public service. Then, the paper explores the concept, types, and characteristics of spatial-temporal big data of smart national parks accordingly. While there are two main classes, ten medium classes, and thirty sub-classes in types, there are five characteristics like multi-sources, objectivity, dynamics, currency, and precision. Finally, the future development trends of smart national parks are worked out in three dimensions, such as smart conservation, refined management, and precision service.
Key words:  Smart National Park  Spatial-temporal Big Data  Smart Conservation  Refined Management  Precision Service